Privacy Policy - Otogapo

Note: This is a template. Please review and customize it according to your specific data practices, then publish it on your website or a publicly accessible URL before submitting to Play Store.


Privacy Policy for Otogapo

Last updated: [Date]

Introduction

DigitApp Studio ("we," "our," or "us") operates the Otogapo mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Name (First name and Last name)
  • Email address
  • Phone number
  • Profile photograph
  • Driver's license information
  • Vehicle registration details
  • Emergency contact information
  • Medical information (optional)
  • Payment history and status

Usage Data

We may collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include:

  • Device information (model, operating system version)
  • App version
  • Time and date of your visit
  • Time spent on features
  • Diagnostic data
  • Crash reports

How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To manage your membership in the vehicle association
  • To track and manage monthly dues and payments
  • To communicate association announcements and updates
  • To provide customer support
  • To detect, prevent, and address technical issues
  • To improve our Service and user experience

Data Storage and Security

Firebase Services

We use Google Firebase services for:

  • Authentication: Secure user login and session management
  • Cloud Firestore: Storing user data and association information
  • Cloud Storage: Storing profile photos and documents

Firebase's security measures include encryption in transit (HTTPS) and at rest.

PocketBase Backend

We use PocketBase to store:

  • User profile information
  • Monthly dues records
  • Announcements
  • App configuration data

Data is transmitted over encrypted connections (HTTPS).

Security Measures

We implement industry-standard security measures to protect your data:

  • Encrypted data transmission (SSL/TLS)
  • Secure authentication protocols
  • Regular security updates
  • Access controls and user permissions

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share specific information
  • Association Administrators: Authorized administrators can view member information necessary for association management
  • Legal Requirements: If required by law or in response to valid requests by public authorities
  • Service Providers: With third-party service providers (Firebase, PocketBase) who assist us in operating our Service, under strict confidentiality agreements

User Roles and Access

The app has three user roles with different access levels:

  • Members: Can view and edit their own profile, payment history, and association announcements
  • Admins: Can view member information and manage payments for the association
  • Super Admins: Have full access to all features and can manage other users

Your Data Rights

Access and Update

You can access and update your personal information at any time through the app's profile section.

Data Deletion

You have the right to request deletion of your personal data. To request account deletion:

  1. Contact us at [support email]
  2. We will delete your data within 30 days
  3. Some information may be retained for legal or business purposes as required by law

Data Export

You can request a copy of your personal data by contacting us at [support email].

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Third-Party Services

Our Service uses third-party services that may collect information:

Google Firebase

Google Sign-In

When you use Google Sign-In, we receive basic profile information (name, email, profile photo) from your Google account.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending an in-app notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

International Data Transfer

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our Service, you consent to such transfers.

Contact Us

If you have any questions about this Privacy Policy, your data rights, or our privacy practices, please contact us:

DigitApp Studio

Consent

By using our Service, you consent to our Privacy Policy and agree to its terms.


Checklist Before Publishing

  • [ ] Replace all [placeholders] with actual information
  • [ ] Add actual support email address
  • [ ] Add actual phone number
  • [ ] Add actual business address
  • [ ] Add current date
  • [ ] Review Firebase and PocketBase privacy policies
  • [ ] Verify all data collection practices are accurately described
  • [ ] Have legal counsel review (recommended)
  • [ ] Publish on publicly accessible URL
  • [ ] Add URL to Play Store Console
  • [ ] Add privacy policy link in app settings

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